Clinic Hours: M-F: 8-5 Sat: 9-1 | Email: | Call: 519-660-0300 | TEXT only: 226-980-6633

After Hours Emergencies

Because of the severe staffing shortage at London Regional Veterinary Emergency and Referral Hospital, we have teamed up with a Canadian veterinarian-led company named Smart.Vet in an effort to improve access to after-hours veterinary care for all patients, 
SmartVet is a veterinary service that will triage your pet, and can offer phone/video consults with veterinarians for non-emergent cases, or refer to the closest available emergency hospital for animals in life threatening distress. 
SmartVet is able to offer two different options for after hours veterinary care. 

1. Smart.Vet has a direct phone number to speak with a Registered Veterinary Technician. 1-647-695-5411.
Smart.Vet allows you, our clients, access to Registered Veterinary Technicians (RVT's) over the phone whenever our hospital is not open to take your call. These RVT’s can speak with you to ascertain the level of care that your pet requires, and will then facilitate scheduling an appointment with one of their licensed Ontario-based veterinarians if needed. If your pet requires in-person intervention, the RVT will be able to determine this over the phone with you and find the closest emergency clinic that will be able to see your pet for care.
There is no cost for this call or any assistance provided by Smart.Vet’s RVT’s, however, if you are booked with a virtual veterinarian or sent to an emergency clinic there will be charges associated with that visit.

2. A virtual veterinary consult.
There is a link provided on our website or you can access directly at Clients must click register, and create an account. Once you’ve created an account, you can decide to send a message or request a phone consult/video call to speak with a veterinarian directly. 
SmartVet will then send us all medical records associated with your cat for any necessary follow-up.

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596 Adelaide Street North,
London, Ontario N6B 3J8
Fax: 519.660.0002

Telephone: 519-660-0300

Monday-Friday: 8:00AM – 5:00PM
Saturday: 9:00AM – 1:00PM
Sunday: Closed

After Hours Emergencies:

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